Skeddy General Guidance

Thank you for registering with Skeddy.

This 3 min intro video will tell you exactly what Skeddy does for Lyft drivers.
This 5 min video tutorial will guide you through the best Skeddy practices and techniques:
- watch on mobile phone
- watch on desktop or tablet

What's next:

Skeddy is a credit-based mobile app. In order for Skeddy to discover rides for you, you will buy Ride Credits from your respective app stores, as follows:

10 Ride Credits for $9.99
30 Ride Credits for $24.99
50 Ride Credits for $39.99
100 Ride Credits for $74.99

Note:
After registering, all users receive 10 FREE Ride Credits to try and evaluate the Skeddy service.

How do we charge the Ride Credits:

Depending on the ride's payoff amount, we charge from 1 to 10 Ride Credits for 1 ride discovered by Skeddy, as follows:

1 Ride Credit for a ride over $10 to $20
2 Ride Credits for a ride over $20 to $30
3 Ride Credits for a ride over $30 to $40
4 Ride Credits for a ride over $40 to $50
5 Ride Credits for a ride over $50 to $100
6 Ride Credits for a ride over $100 to $150
7 Ride Credits for a ride over $150 to $200
8 Ride Credits for a ride over $200 to $250
9 Ride Credits for a ride over $250 to $300
10 Ride Credits for a ride over $300

Note:
NO CREDITS will be charged for the rides you did not actually make, or the ones below the $10 payout.

What if you run out of Ride Credits:

If you run out of credits available for booking rides at the time when you already have a number of rides discovered for you, you will still be able to complete the discovered rides, but the search for new rides will be stopped and every ride completed by you thereafter will generate a negative credit balance on your account.
In order to continue searching for new rides, you will need to buy Ride Credits in the amount sufficient to overlap the negative credit balance on your account.

Tip:
To free up some credits for booking new rides, feel free to use the SKIP button on any unwanted ride listed in the Rides screen of the app: that will free up the credits used to book that ride, and will also make this ride available to other drivers

Tips & Hints:

• You can put your Search Pins at ANY location of your choice. So, please take your time to play with the Pins to discover the best locations in your area where Skeddy brings you more or better rides.
  
  
• While you're on the go with the passenger, Skeddy will continue discovering rides based on your drop-off location.
  
  
• Don't be afraid to decline any rides Skeddy has discovered for you: it will NOT affect your Lyft acceptance rate.
  This is just because Skeddy is working with the scheduled pickups only, and Lyft DOES NOT penalize drivers for dropping those scheduled pickups.

Stay tuned:

• Feel free to visit this Support Portal regularly to stay informed on the updated FAQ, community forum, as well as Tips & Hints for using Skeddy the best way.
  
  
• Please, visit our website for general reading about Skeddy, its services, as well as to see our drivers' recent scores and reviews.
  
  
• Please, follow the Skeddy group on Facebook to communicate with your fellow Skeddy drivers.
  
  
• If you have ideas on what other useful features we could add to Skeddy, then please submit a feature request on the Support Portal.

Connect with us:

For person-to-person help, please hit the "?" menu in the app, a Help button on the website, or in the Support Portal, and submit your request: our support specialist will get back to you within 24 hours.

DRIVE SMART, NOT HARD

Best regards,
Skeddy Support Team