Some drivers using Android reported phone crashes while tapping "Request Help" in the app. This is a recent mobile Chrome bug when the app opening a link in the Chrome browser crashes the phone.
Please, use this fix provided by Google:
https://support.google.com/mail/thread/103605712/an-update-regarding-app-crashes-and-system-webview?hl=en
Google has fixed app crashing while opening a link in Chrome
