Skeddy General Guidance

Thank you for registering with Skeddy.

This 3-minute intro video will tell you exactly what Skeddy does for Lyft drivers.
This 5 min video tutorial will guide you through the best Skeddy practices and techniques:
- watch on mobile phone
- watch on a desktop or tablet

What's next:

Skeddy is a credit-based mobile app. For Skeddy to discover rides for you, you will buy Ride Credits from your respective app stores, as follows:

10 Ride Credits for $9.99
30 Ride Credits for $24.99
50 Ride Credits for $39.99
100 Ride Credits for $74.99

Note:
After registering, all users receive 10 FREE Ride Credits to try and evaluate the Skeddy service.

How do we charge the Ride Credits:

Depending on the ride's payoff amount, we charge from 1 to 10 Ride Credits for 1 ride discovered by Skeddy, as follows:

1 Ride Credit for a ride over $10 to $20
2 Ride Credits for a ride over $20 to $30
3 Ride Credits for a ride over $30 to $40
4 Ride Credits for a ride over $40 to $50
5 Ride Credits for a ride over $50 to $100
6 Ride Credits for a ride over $100 to $150
7 Ride Credits for a ride over $150 to $200
8 Ride Credits for a ride over $200 to $250
9 Ride Credits for a ride over $250 to $300
10 Ride Credits for a ride over $300

Note:
Credits will be charged when Skeddy assigns you a ride. If you do not complete the assigned ride, the corresponding credits are refunded to your account either automatically or by request.

What if you run out of Ride Credits:

If you run out of credits at a time when you already have several rides discovered for you, you will still be able to complete the discovered rides, but the search for new rides will be stopped. You will need to buy more Ride Credits to continue searching for new rides.

Tips & Hints:

• You can put your Search Pins at ANY location of your choice. So, please take the time to play with the Pins to discover the best places in your area where Skeddy brings you more or better rides.
  
  
• While you're with the passenger, Skeddy will continue discovering rides based on your drop-off location.
  
  
• Don't be afraid to decline any rides Skeddy has discovered for you: it will NOT affect your Lyft acceptance rate.
  This is because Skeddy works only with the scheduled rides, and Lyft DOES NOT penalize drivers for dropping those rides.

Stay tuned:

• Feel free to visit this Support Portal regularly to stay informed about the updated FAQ, community forum, and Tips and Tricks for using Skeddy optimally.
  
  
• Please visit our website for general information about Skeddy and its services, as well as to see our drivers' recent scores and reviews.
  
  
• Please follow the Skeddy group on Facebook to communicate with your fellow Skeddy drivers.
  
  
• If you have ideas about other useful features we could add to Skeddy, please submit a feature request on the Support Portal.

Connect with us:

For person-to-person help, please hit the "?" menu in the app, a Help button on the website, or in the Support Portal, and submit your request: our support specialist will get back to you within 24 hours.

DRIVE SMART, NOT HARD

Best regards,
Skeddy Support Team